To help alleviate breakage cost, we offer a Damage Waiver that covers breakage and damage to equipment while in your possession. If you accept the Damage Waiver, we will add a non-refundable charge of 10% to your contract. If you decline the waiver, any breakage or damages will be billed at current, retail replacement cost. The Damage Waiver does not cover missing, stolen, or lost items, or items damaged through improper use, vandalism, or neglect.

Please note: This is NOT insurance. this is a waiver for potential damage charges.

The Damage Waiver covers:
• Damage: Items that are damaged through normal use such as table scratches, dishware chips, glassware cracks, etc.
• Breakage: Items broken through normal use such as dropped glasses, a broken handle, broken hinges, etc.
• Soiling (food and drink stains) caused by normal use of linens.
•Tenting Wear and Tear: Physical damage caused by acts of nature (hail, rain, and wind) to the rented, installed tent. DOES NOT cover any damages caused by the tent to surrounding area, property, or other rental items. DOES NOT cover damages to customer installed tents.

The Damage Waiver DOES NOT cover:
• Any missing items
• Theft, vandalism, conversion, or other dishonest act towards rental items either by you, persons in your employ, or a third party.
• Negligence such as items left under sprinklers or in the rain, items improperly secured during transportation, items dragged across rough surfaces, etc.
• Linens: Burn holes, wax, ink stains, tears, and excessive soiling of linens beyond normal use.
• Tents: Any damage not caused by weather such as rips and tears from sharp implements, excessive tape, paint, or any other human caused damages.

*Please note all policies apply to the time equipment is in your possession, defined as the time of delivery to time of pick up for delivered orders, or time of pick up to time of return for will-call orders.

Damage Waiver Opt Out:
By signing below, you acknowledge that you were informed of and offered the Damage Waiver, and that you are choosing to opt out of the Damage Waiver charge and coverage.